Receva Clinics. For South African clinics and private practices
Never miss a patient call again. Even during the appointment you can't step out of.
Receva answers your practice line when reception can't. It books and confirms appointments, answers the routine questions, and hands your team a complete request, then sends reminders designed to cut no-shows. A real South African voice. Switches to Afrikaans if the caller does. It never gives clinical advice.
A working demo, not a slide
Hear it answer a clinic, live in your browser, on our interactive demo. We are tuning it for practices and onboarding our first clinics now, so early ones get hands-on setup and a 30-day proof window.
Ask Ruan for a 60-second demo tuned to your practice and your booking flow.
What it handles
Every call reception can't get to.
Appointment requests, captured in full
The patient's name, the reason for the visit, preferred days and times, their medical aid, and the best number to confirm on. All captured and sent to reception instantly, so your team picks up a complete booking request, not a voicemail.
The after-hours call, answered
Most patients call after work, when reception has gone home. Receva answers every hour, captures the request and holds the patient warm, instead of them phoning the practice down the road and booking there instead.
Fewer no-shows, automatically
Receva confirms each appointment and sends a friendly reminder before it, so fewer chairs sit empty. Every recovered slot is revenue your practice was quietly losing each week.
Routine questions, handled
"Do you take my medical aid?" "Where do I park?" "What must I bring?" "How much is a consultation?" Receva answers the common questions clearly, so reception stops repeating themselves and patients feel looked after before they arrive.
English and Afrikaans, a real SA voice
A natural South African voice, not an American one. It switches to Afrikaans mid-call if the caller does, and stays calm and warm with every patient. The way South African care actually sounds.
Safe and POPIA-aware by design
Receva never gives clinical advice and never diagnoses. It captures the request, flags anything urgent for your team, and routes it to a human. Patient information is handled in line with POPIA, encrypted, processed under cross-border safeguards, and never sold.
Why now
A missed call isn't one appointment. It's a patient who books somewhere else for years.
A new patient is worth far more than a single visit. They return, they refer, and they stay. One missed first call can cost a relationship worth tens of thousands over time.
Add the empty chairs from no-shows, and the quiet losses stack up every week. Receva answers every call and reminds every patient, for less than the cost of a handful of recovered bookings a month.
The setup is once. The patients you stop losing compound every single week.
Pricing
Honest, not enterprise.
Pay the setup once, the monthly after. Tuned to your practice by Ruan himself.
Setup, once
R7,500
Your booking flow, your FAQs, your medical-aid list, your team's WhatsApp or email notifications, and the voice tuned to your practice. Ruan builds it with you, by hand.
Monthly
From R2,990/mo
on annual, billed monthly. Or R3,500/mo month-to-month, no lock-in.
Includes a generous bundle of call minutes and appointment reminders. Most single practices stay comfortably within it. No long lock-in, 30 days notice to cancel.
Running several practices? There is a custom group rate for multi-site practices and clinic groups. Let's design it around your front desk. Receva is onboarding its first practices now, so early ones get extra hands-on tuning.
30-day proof window. You only continue if Receva is booking you patients. 30 days notice to cancel, anytime.
FAQ
Questions, answered.
Will it ever give clinical advice?
No. Receva never gives clinical advice. It captures the request, answers admin questions, and hands your team a complete message. Anything clinical is flagged for a human.
Is patient data safe?
Yes. POPIA-aware by design and built in Cape Town. Recordings are encrypted and sub-processors are disclosed.
What about medical-aid questions?
It captures scheme and plan details with the booking and answers the routine admin questions you set up. It will not quote benefits it is unsure of.
What if the caller needs something it cannot handle?
It takes a full message and hands it to your team, or transfers to a number you choose. No patient is left stuck.
Do I need to change my booking system?
No. Receva works alongside what you already use. Ruan sets it up around your current process.
What does it cost to try?
Setup is R7,500 once, then from R2,990/mo on annual (R3,500/mo month-to-month). Early practices get a 30-day proof window. You continue only if it is winning you bookings.
See it. Then let's tune it to your practice.
Two clicks: hear the engine in action, then book a 15 minute chat with Ruan.
Built in Cape Town for South African healthcare. POPIA-aware. Recordings encrypted, data never sold. Receva never gives clinical advice.