Receva Lodges. For South African lodges and boutique hotels
Never miss a booking enquiry again. Even the one that comes in at 3am.
Receva answers your reservations line when your team can't. It captures booking enquiries, answers pre-arrival questions, and looks after travel-trade calls, then hands your team a complete enquiry while the guest is still warm. A real South African voice that switches to Afrikaans if the caller does, and stays gracious with international guests.
A working demo, not a slide
Hear it answer a lodge, live in your browser, on our interactive demo. Talk to Receva as if you were a guest and watch it capture the booking. We are onboarding our first lodges now, so early properties get hands-on setup and a 30-day proof window.
Ask Ruan for a walkthrough tuned to your property and your reservations flow.
What it handles
Every enquiry your team can't get to.
Reservation enquiries, captured in full
Travel dates, number of guests, the occasion (honeymoon, anniversary, a special birthday), dietary needs, and the best email and phone to confirm on. All sent to your team straight away, so your reservationist picks up a complete enquiry instead of a voicemail.
The 3am international enquiry, answered
Your best guests book from other time zones. Receva answers every hour of the day, so a London or New York enquiry is met in seconds and held warm, instead of going cold overnight and booking somewhere else by morning.
Pre-arrival questions, handled gracefully
"How do we get there?" "Is it suitable for young children?" "What should we pack?" "What is a typical day like?" Receva answers the common questions warmly, so your team stops repeating themselves and guests feel looked after before they arrive.
Travel-trade enquiries, qualified
Agents and tour operators get a professional response that captures the agency, the group size and the dates, then routes it to your reservations team to revert with rates and availability. No trade lead slips through.
English and Afrikaans, warm with the world
A real South African voice, not an American one. It switches to Afrikaans mid-call if the caller does, and stays calm and gracious with overseas guests. The way South African hospitality actually sounds.
Honest by design
Receva never invents a rate or confirms availability it does not have. It captures the enquiry and reassures the guest that your team will come back personally with availability and a proposal.
Why now
A missed restaurant call costs a few hundred rand. A missed lodge enquiry costs tens of thousands.
A single multi-night stay can be worth R10,000 to R50,000 or more. A single recovered booking can cover Receva many times over.
It answers every call, every hour, in any season, for less than the cost of one missed booking a month.
You pay to set it up once. The bookings you stop losing add up every night after that.
Pricing
Honest, not enterprise.
Pay the setup once, the monthly after. Tuned to your property by Ruan himself.
Setup, once
R7,500
Your reservations flow, your FAQs, your team's WhatsApp or email notifications, and the voice tuned to your property. Ruan builds it with you, by hand.
Monthly
From R2,990/mo
on annual, billed monthly. Or R3,500/mo month-to-month, no lock-in.
Includes a generous bundle of call minutes. Most single properties stay comfortably within it. No long lock-in, 30 days notice to cancel.
Running several properties? There is a custom portfolio rate for groups and collections. Let's design it around your reservations team. Receva is onboarding its first lodges now, so early properties get extra hands-on tuning and a 30-day proof window. You continue only if it is winning you bookings.
30-day proof window. You only continue if Receva is winning you bookings. 30 days notice to cancel, anytime.
FAQ
Questions, answered.
Will it sound like a robot?
No. It uses a natural South African voice and switches to Afrikaans if the caller does. Hear it on the demo.
Does it actually book, or just take a message?
It captures the full enquiry (dates, guests, contact, special requests) and hands your team a complete, ready-to-action lead. It does not charge cards or overwrite your system.
What about my existing phone number?
We forward your line to Receva only when your team cannot answer, after hours or when busy. Your number stays yours.
What if a question is too complex?
It answers what it is briefed on and gracefully promises a callback for anything else, then alerts your team instantly.
Is my guest data safe?
POPIA-aware, with cross-border safeguards. Your call data is never sold.
Am I locked in?
No. 30 days notice to cancel, plus a 30-day proof window for early lodges.
See it. Then let's tune it to your property.
Two clicks: see the engine in action, then book a 15 minute chat with Ruan.
Built in Cape Town for South African hospitality. POPIA-aware. Sub-processors disclosed, data never sold.